Frequently Asked Questions
We’re confident that these answers can assist you in getting to know us better.
How may we be of help?
To find a flatmate, simply navigate the timeline, choose your location, and use filters
to refine your search. You can also create a public post to expedite responses.
We’ve taken steps to safeguard your personal information while providing enough
details to potential flatmates. It’s essential to protect your information further and
avoid sharing sensitive details with strangers on Flatmate.
Flatmate is entirely free for your convenience.
When creating a roommate search post, please complete all required fields to provide
sufficient information for potential flatmates. Be sure to verify your account for faster
connections.
Once you’ve matched with a potential flatmate, simply click the message button to
send them a message, which they’ll receive in their email.
You can search for flatmates in your preferred location by using the location filter on
the top right of the home screen to narrow down your search.
Use the filter option on your left to refine your selection based on gender or lifestyle
preferences. Also, read the poster’s Tell us what's great about the room, property and area* for more insight, and feel free to
message them if you have further questions.
To foster trust within the community, we’ve introduced verification processes that
require only a few personal details. You can find the full list by clicking the
verification icon on your profile.
If you have concerns, leave a comment on their page to express them. You can also
contact us at [email protected] to share your experience, and we promise to respond
promptly.
Certainly, you can edit your post by clicking the ‘edit’ button.
To increase your chances of finding the right flatmate, make sure to verify your
account and interact with verified users only. Practice caution when making payments